Local, Family-Operated — Not Some Generic Franchise

Many carpet-cleaning businesses showing up under “Norwood, MA” are large franchises, multi-service cleaning companies, or restoration firms that treat carpet as just another line item. That often leads to rushed jobs, inconsistent quality, and lack of personal care.

With The Steam Master, you get:

• A small, dedicated local team focused solely on carpet, rug, upholstery, and tile cleaning

• Real people answering the phone, scheduling your appointment, and showing up on time

• Respectful, detail-oriented technicians who treat your home like their own

• A business model based on repeat customers and referrals, so every job gets our best effort

Deep Steam Cleaning — Not Quick Shampoo or Low-Moisture Gimmicks

Some local competitors promote “green cleaning,” “low-moisture,” or quick shampoo specials. While those can sound attractive for price or speed, they often:

• Clean only surface fibers

• Leave detergent residue that attracts dirt

• Fail to remove deep soil, allergens, or embedded grime

We use true hot water extraction (steam cleaning) — widely recognized as the most effective method for deep carpet cleaning, especially when done by professionals. Our process:

• Penetrates deep into the carpet pile to loosen soil, oils, and trapped particles

• Extracts dirt, moisture, and residues thoroughly with high-power suction

• Rinses properly so carpets stay cleaner longer when cared for

You don’t get a “surface refresh.” You get a real deep clean that restores carpets and helps them stay cleaner for months.

Safe, Family-Friendly Products & Fast Dry Times

We know families in Norwood care about safety, pets, and indoor air quality — and so do we. That’s why our cleaning solutions and process are designed to be:

• Safe for children and pets when used and rinsed properly

• Chosen based on carpet fiber type and soil level, to avoid damage

• Followed by effective extraction so carpets are not over-wet

Most carpets dry in 4–6 hours when properly ventilated — not 1–2 days like some low-moisture or DIY methods. That means less inconvenience for your family and a faster return to normal life.

Transparent Pricing — No Hidden Fees or Upsells

Many local carpet cleaners lure customers with “$29 per room” or “$69 for 3 rooms” specials, then tack on extra fees for stairs, traffic lanes, stain removal, or soil level once they arrive. That frustrates customers and erodes trust.

With The Steam Master, you get:

• A clear quote before we arrive

• A full breakdown of what is included (rooms, stairs, hallways, treatments)

• Optional add-ons (pet treatments, protectors, odor removal) you choose — not forced

• No surprise fees — ever

We believe in honest work and long-term relationships, not short-term gimmicks.