#1 Rated Carpet Cleaning Service in Norfolk, Ma | Locally 5-Star Rated!

Safe, Eco-Friendly Carpet Cleaning
Family & Pet-Friendly Products
Certified, Experienced Technicians

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Trusted by Norfolk Families

Carpet Cleaning Upholstery Cleaning Pet Stain Removal Emergency Water Removal
Carpet Cleaning Upholstery Cleaning Pet Stain Removal Emergency Water Removal

Expert Carpet Cleaning Services Norfolk

Deep Cleaning, Stain Removal & Over 40 Years of Cleaning

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    Carpet Cleaning Norfolk, MA

    If you’re searching for carpet cleaning in Norfolk, MA that actually pulls out deep-down dirt, traffic wear, and pet odors—not just sprays some soap and leaves—you’re in the right place. The Steam Master is a local, family-operated carpet cleaning company serving Norfolk and the surrounding towns with powerful hot water extraction (steam cleaning), safe products, and a careful step-by-step process that most “quick special” cleaners simply don’t do.

    Norfolk carpets take a beating from New England weather: muddy cleats from ball fields, snow and road salt, pets tracking in from the yard, and everyday family traffic. We clean for real-life homes, not showrooms—so the goal is simple: carpets that look better, feel softer, and smell fresher when we’re done.

    Call 781-389-8139 today for a fast, free quote for carpet cleaning in Norfolk, MA.

    Carpet Cleaning Built for Norfolk Homes

    Norfolk has a mix of single-family homes, colonials, capes, ranches, and newer developments. Most of them have a lot of carpeted space—family rooms, stairs, finished basements, bedrooms—which quietly collect:

    • Ground-in dirt and grit that wears down fibers

    • Pet hair, dander, and accidents

    • Spills from coffee, juice, wine, and snacks

    • Dust, pollen, and allergens that vacuums don’t reach

    • Dark traffic lanes in hallways, stairs, and main walk paths

    • Odors from moisture, pets, and daily living

    Vacuuming is important, but it only deals with surface debris. Our professional carpet cleaning in Norfolk MA is designed to reach the deep buildup that makes carpets look dingy and feel tired.

    Our service helps:

    • Brighten dull traffic patterns

    • Lift many common spots and stains

    • Neutralize odors instead of just masking them

    • Restore softness and resilience to crushed fibers

    • Extend the usable life of your carpets

    Whether you’re getting the house ready for guests, refreshing your home for spring, or dealing with years of built-up traffic, we tailor the clean to your carpets and your lifestyle.

    ✅ Fast-Dry Results • Pet-Safe Products • Satisfaction Guaranteed
    Carpet Cleaning

    Carpet Cleaning

    Upholstery Cleaning

    Upholstery Cleaning

    Area Rug Cleaning

    Area Rug Cleaning

    Pet Stain Odor Removal Services

    Pet Stain Odor Removal Services

    Tile Cleaning

    Tile Cleaning

    Emergency Water Removal

    Emergency Water Removal

    In Need of Residential Or Commercial Cleaning Services? We Got You Covered!

    From spotless carpets to polished floors, The Steam Master is Norfolk trusted choice for residential and commercial cleaning — offering expert carpet, rug, tile, upholstery, pet stain, floor, and water damage services.

    Carpet Cleaning

    Our deep steam process removes embedded dirt, allergens, and stains that store-bought carpet cleaners can’t touch. We restore softness and color while improving indoor air quality.

    Upholstery Cleaning

    Couches, sectionals, recliners, dining chairs, mattresses — we lift stains, remove body oils, and refresh fabrics safely.

    Area Rug & Oriental Rug Cleaning

    Gentle, specialized cleaning for delicate area rugs and fine Oriental fibers. We remove dirt, stains, and odors while protecting color and texture.

    Pet & Odor Removal

    We use professional enzyme treatments that break down urine bacteria at the molecular level — eliminating odor instead of covering it up.

    Laminate & Hardwood Cleaning

    Deep cleaning and restoring of hardwood and laminate floors using safe, non-damaging methods. We remove dirt, haze, and buildup to bring back a clean, natural shine.

    Tile & Grout Cleaning

    We deep clean tile floors and power-wash grout lines for a bright, restored finish.

    Emergency Water Removal

    Fast-response water removal to prevent damage, mildew, and odor. We extract water, disinfect, and dry carpets and flooring to restore your home quickly.

    Floor Stripping & Waxing Services

    Commercial-grade strip & wax service for vinyl, VCT, and hard floors. We remove old buildup and apply a durable, glossy finish that restores shine and protects the surface.

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    We’re proud to be a trusted name in Norfolk, with homeowners calling us for repeat cleanings year after year.

    BOOK AN APPOINTMENT TODAY

    Why Norfolk Homeowners Choose The Steam Master

    Local, Family-Operated – Not a Big Franchise

    Plenty of companies will show up if you search “carpet cleaning near Norfolk MA”—franchises, restoration outfits, and multi-service cleaners that dabble in carpets. The Steam Master is different.

    With us, you get:

    • A local, family-run company that cares about repeat business

    • Friendly, respectful technicians

    • Real people answering the phone—not an out-of-state call center

    • A team that treats your home as if it were their own

    We built our reputation one living room, set of stairs, and finished basement at a time.

    Deep Steam Cleaning (Not Just a Quick Shampoo)

    Some cleaners use basic “shampoo” methods or low-moisture systems that only clean the top fiber layer and can leave sticky residue behind.

    We use professional hot water extraction, which:

    • Flushes out packed-in soil and grit

    • Breaks down oily residues from shoes and spills

    • Removes a significant amount of allergens from the carpet pile

    • Rinses and extracts, so carpets stay cleaner longer when properly maintained

    This is the method carpet manufacturers recommend when it’s done by trained professionals.

    Safe Products and Fast Dry Times

    Norfolk families care about what’s used in their homes—and so do we.

    We use:

    • In-home safe cleaning products, properly diluted and rinsed

    • Solutions matched to your carpet fiber and soil level

    • A process that avoids over-wetting your carpets

    With good air circulation, most carpets dry in about 4–6 hours, not days.

    Honest Pricing with No Gimmicks

    You’ve probably seen coupon ads with prices that magically double once the cleaner arrives. That’s not how we operate.

    With The Steam Master you get:

    • Clear, upfront pricing

    • A full explanation of what’s included

    • Optional add-ons you can choose (like pet treatments or carpet protector)—never forced

    • No surprise fees tacked on at the end

    We want you to feel confident recommending us to neighbors and friends in Norfolk.

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    Before & After

    Our Carpet Cleaning Process

    Here is our Norfolk carpet cleaning process as a single, easy-to-copy list:

    1. Pre-Inspection and Evaluation: We walk through your home with you, look at traffic lanes and problem areas, identify stains and pet spots, check carpet type and age, set realistic expectations, and provide upfront pricing before any work begins.

    2. Pre-Vacuuming: If needed, we vacuum to remove loose soil, dust, pet hair, and debris from the surface so our deep cleaning can focus on embedded dirt.

    3. Pre-Treatment and Spot Treatment: We apply a professional pre-spray across the carpet to break down oils and soil, treat heavy traffic areas separately, and use targeted spot and enzyme treatments on stains and pet accidents.

    4. Hot Water Extraction (Steam Cleaning): Using commercial-grade equipment, we inject hot water and cleaning solution into the carpet fibers, break up soil and residues, and immediately extract everything with strong suction, leaving your carpets deeply cleaned and rinsed.

    5. Carpet Grooming and Drying Setup: We groom the carpet pile for a neat, uniform look and better airflow, then recommend how to set fans, HVAC, and ventilation so your carpets dry as quickly as possible.

    6. Final Walkthrough: We inspect all cleaned areas with you, check former stain locations, edges, corners, steps, and traffic lanes, and if anything needs another pass, we take care of it before we leave.

    5-Star Reviews From Norfolk Residents For Our Carpet Cleaning Service

    Mel and John are amazing! They measured the square footage of our rooms and throw rugs and provided a quote (unbelievably reasonable) before they started the work. They asked what kind of stains on certain carpets to ensure they knew what to use to get them out. Our house looks brand new! They even did our stairs and wow, what a difference. We have already been recommending them to everyone and you will do the same!
    Denise M.
    Denise M.
    Home Owner
    These guys are amazing! My carpets & furniture look like new. Everything smells so clean once again. Punctual, through, & funny. They are a great team. I will definitely be referring all of my friends & family.
    Susan. S.
    Susan. S.
    Home Owner
    Our experience was great from start to finish. They were very accommodating with our schedule and did everything we asked, which came out amazing! We appreciate the help especially during the holidays! Definitely recommend and will be using them in the future! 😊
    Carrisa Gula
    Carrisa Gula
    Home Owner
    I recently had the opportunity to work with "The Steam Master" and let me tell you something. These guys completely knocked it outta the park at my rental property!! The Results explain it all !! I allow pets in all of my rentals both cats and dogs. With being a fur-friendly renter it comes with accidents. We had one unit that was still occupied but needed some serious attention!!! John, his Father and they're entire team over at " The Steam Master " made this entire process from start to finnish effortless!! They were completely clear, commutative, knowledgeable, on time and had zero issues answering any of my questions I had and they didn't mind explaining the details. I will continue to use them and recommend them would recommend to anyone to use they're services.
    Zachary Jewitt
    Zachary Jewitt
    Home Owner
    John, his father did a good job. He came and pulled the rugs up dried everything out after my water heater broke. I would use them again and recommend them to other people because they are really good amazing. They were friendly nice caring about my furniture when they moved it. And made my house smell real good again, definitely a five star team.
    Harry Toole
    Harry Toole
    Homeowner
    Highly recommend Steam masters! Both Mel and John did an awesome job cleaning two badly stained carpets. Extremely pleased with the result, and the price and professionalism of the team!
    Eoin Kilcullen
    Eoin Kilcullen
    Home Owner
    This father and son team are absolutely amazing and I am extremely picky They came in and spent quite a while on my bedroom which was pretty much a mess and they left and it looks like it’s brand new they are courteous respectful and just amazing work I would recommend them over and over again. He also did my friends bedroom and same wonderful results don’t think twice they are amazing
    Nancy Buckley
    Nancy Buckley
    Home Owner
    I would highly recommend The Steam Master! They are very professional, friendly, and did a great job cleaning my 3 area rugs and carpeted steps. They arrived early and are reasonably priced.Thank you for your service!
    Linda Lemieux
    Linda Lemieux
    Home Owner
    They were very accommodating, very reasonably priced and had amazing customer service. They went above and beyond to clean our couch with tons of knowledge…. we were impressed and will be back !!
    Keryn Tommasiello
    Keryn Tommasiello
    Home Owner
    Worked with Johnny to clean up 2 bedrooms in a small cottage. One of the rooms had dark black ink on the carpet. It's virtually gone!! He did a great job, easy to work with and we are super happy with the results. Thanks so much!
    Stephanie Charette
    Stephanie Charette
    Home Owner

    Get a Free Carpet Cleaning Quote in Norfolk, MA

    If you’re ready for fresher, cleaner carpets that make your home feel better the moment you walk in, we’re here to help.

    • Call 781-389-8139 to speak with The Steam Master

    • Or request a free online quote through our website

    Whether you’re in an older Norfolk home or a newer subdivision, we’ll bring professional carpet cleaning in Norfolk, MA right to your door—with the kind of care, detail, and honesty that keeps customers calling us back year after year.