1. Fiber Identification and Assessment
We determine the fiber type, construction, and any visible wear. This tells us what chemistry and agitation the carpet can safely handle.

2. Dry Soil Removal
We remove as much particulate soil as possible before using moisture. This step prevents soil from turning muddy during cleaning.

3. Chemistry Selection Based on Soil Load
Light soil, heavy soil, proteins, oils, and dye-based stains each require different cleaning agents. We use the right products for each situation.

4. Mechanical Agitation
Agitation lifts the carpet’s pile and helps release soil that has settled deep in the backing.

5. Hot Water Extraction
We extract soil, residues, and cleaning solution using controlled heat and pressure adjusted to the carpet’s needs.

6. Targeted Spot Treatment
Stains are treated individually with solutions matched to their type. Some stains can be removed fully; others can only be lightened, depending on the fiber and the damage.

7. pH Balancing Rinse
We neutralize the carpet to leave it soft, reduce re-soiling, and prevent chemical residue.

8. Dry Passes
Multiple extraction passes help reduce moisture and limit the chance of stains wicking up from the carpet backing.

9. Grooming and Final Check